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support@quickalert.myFrequently asked questions
Tap the + button on the home screen, choose a document type, enter the name and expiration date, and save. The document will appear in your list immediately.
Open any document and tap "Set reminder." You can choose to be notified 30, 60, or 90 days before the expiration date — or set a custom number of days.
Make sure notifications are enabled for Quick Alert in your phone's Settings → Notifications. Also check that the app is not in low-power or Do Not Disturb mode.
No. All your data is stored locally on your device only. This means your documents are private and never leave your phone. If you uninstall the app, your data will be deleted.
Swipe left on the document in the list and tap "Delete," or open the document and use the delete option in the top-right menu.
Try closing and reopening the app. If the issue continues, please email us at support@quickalert.my with a description of the problem and your device model. We'll get back to you as soon as possible.
We typically respond within 1–2 business days.